Privacy Policy

Who We Are

Stroudley Walk Community Organisation (SWCO) is a registered Charitable Incorporated Organisation (CIO) committed to improving opportunities for children, young people and families through sport, education, employability and community programmes.

Contact Details

Stroudley Walk Community Organisation (SWCO)
Email: info@swco.org.uk
Telephone: 07386502978
Address: Bromley by Bow Centre, St. Leonards Street, The Cave, SWCO, E3 3BT

Your Privacy

We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains:

What information we collect
Why we collect it
How we use it
Who we share it with
How we keep it safe
Your rights under UK data protection law

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information
Name
Email address
Telephone number
Home address
Date of birth (where relevant)
Emergency contact details
Parent or guardian details (for children)
Volunteer information
Donation information
Event registrations
Website Information

When you visit our website we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies (see Cookie Policy)
How We Use Your Information

We use your information to:

Respond to enquiries
Register participants for our activities
Manage volunteers
Deliver our community programmes
Process donations
Send newsletters (where appropriate)
Improve our website
Meet legal and safeguarding obligations
Keep records for funding and reporting purposes
Lawful Basis for Processing

We process your personal information because:

You have given us consent.
It is necessary to fulfil a contract or service you have requested.
We have a legal obligation.
We have a legitimate interest in running our charity effectively.

Where we rely on consent, you may withdraw it at any time.

Children’s Information

Many of our activities are designed for children and young people.

Where appropriate, we obtain consent from parents or legal guardians before collecting personal information relating to children.

We take extra care when handling children’s personal information.

How We Store Your Information

We take appropriate security measures to protect your information from unauthorised access, loss or misuse.

Information is stored securely using password-protected systems and trusted third-party providers.

Only authorised staff and volunteers have access where necessary.

How Long We Keep Information

We only keep personal information for as long as necessary.

Retention periods depend on the purpose for which the information was collected, safeguarding requirements and legal obligations.

When information is no longer needed, it is securely deleted or destroyed.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted organisations where necessary, including:

Funding organisations (where anonymised or required)
Professional advisers
IT service providers
Payment processors
Government or regulatory authorities where legally required
Emergency services or safeguarding agencies where necessary

All third parties are expected to protect your information.

Donations

If you make a donation, payment details are processed securely by our payment provider.

SWCO does not store your full payment card details.

Marketing

We may occasionally send updates about our activities, events and fundraising.

You can unsubscribe from these communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

Cookies

Our website may use cookies to improve your experience.

Cookies help us:

Understand how visitors use our website
Improve website performance
Remember your preferences

You can disable cookies through your browser settings.

Your Rights

Under UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your data (where applicable)
Withdraw consent where consent is relied upon

To exercise these rights, please contact us using the details above.

Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Information Commissioner’s Office
Website: https://ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Stroudley Walk Community Organisation (SWCO)
Email: info@swco.org.uk
Telephone: 07386502978
Address: Bromley by Bow Centre, St. Leonards Street, The Cave, SWCO, E3 3BT